United Nations Relief and Works Agency for Palestine Refugees in the Near East (UNRWA), subsidiary agency created by the United Nations (UN) General Assembly in 1949 to provide relief, health, and education services for Palestinians who lost both their homes and their means of livelihood during the Arab-Israeli wars following the establishment of the State of Israel in 1948. Beginning operations in 1950, UNRWA was originally headquartered in Beirut but was moved to Vienna in 1978. Following the conclusion of the Oslo Accords in the early 1990s, the General Assembly moved the agency to the Gaza Strip in 1996 to demonstrate the General Assembly’s commitment to the Arab-Israeli peace process. UNRWA’s member states are Australia, Belgium, Brazil, Canada, Denmark, Finland, France, Germany, India, Ireland, Italy, Japan, Luxembourg, the Netherlands, Norway, Spain, Sweden, Switzerland, Turkey (Türkiye), the United Kingdom, the United States, and several Arab states; the Palestinian Authority (PA) has observer status.
Approximately 500,000 Palestinians originally qualified for relief, but by the early 2020s there were almost six million registered Palestinian refugees, including the descendants of the original refugees. As the largest UN operation in the Middle East and one of the biggest employers in the region—with service operations in Jordan, Lebanon, Syria, the West Bank, and the Gaza Strip—UNRWA provides camps, food, clothing, schools, vocational training, and health clinics, often working in cooperation with the World Health Organization (WHO), the United Nations Children’s Fund (UNICEF), the United Nations Population Fund (UNFPA), and the United Nations Educational, Scientific and Cultural Organization (UNESCO).
UNRWA is financed by voluntary contributions of member governments. Like its predecessor organization, the UN Relief for Palestine Refugees in the Near East, UNRWA was originally designed as a temporary agency, though its mandate has been continuously renewed every three years by the General Assembly. Its chief officer, the commissioner-general—the only leader of a UN agency to report directly to the General Assembly—is appointed by the UN secretary-general with the approval of an Advisory Commission.
In the 21st century UNRWA came under scrutiny over claims of corruption and insufficient oversight over the neutrality of its operations. In January 2024, during the Israel-Hamas War, Israel said that 12 UNRWA staff members had taken part in the October 7, 2023, attacks on Israel and that almost 200 others were operatives of Hamas or the Palestinian Islamic Jihad. The allegations prompted 16 member states to pause funding for the agency. A review of UNRWA by independent UN investigators, released in April, concluded that the agency had “a more developed approach to neutrality than other similar UN or NGO entities” and that Israel had not expressed concerns about any UNRWA staff members on lists that UNRWA had provided Israel annually between 2012 and 2023. The report nevertheless recommended that the agency do more to strengthen trust with donor states, “assume more accountability for staff neutrality” regarding employees’ public expression of their personal political views, and set strict standards on the content allowed in host-country textbooks used in UNRWA-funded schools. In October, despite growing international controversy over Israel’s strict constraints on aid entering the war-devastated Gaza Strip, the Israeli Knesset voted to designate UNRWA a terrorist organization and ban it from operating in Israel, the West Bank, and the Gaza Strip, effective in early 2025.