spiral of silence, in the study of human communication and public opinion, the theory that people’s willingness to express their opinions on controversial public issues is affected by their largely unconscious perception of those opinions as being either popular or unpopular. Specifically, the perception that one’s opinion is unpopular tends to inhibit or discourage one’s expression of it, while the perception that it is popular tends to have the opposite effect. Developed by German survey and communication researcher Elisabeth Noelle-Neumann in the 1960s and ’70s, the spiral of silence theory more broadly attempts to describe collective opinion formation and societal decision making regarding issues that are controversial or morally loaded.

In the context of the theory, the term public opinion refers to opinions or behaviour that can be displayed or expressed in public without running the risk of social isolation or, in some cases, that even must be displayed to avoid the danger of isolation. Thus, public is not meant in a legal or political sense—as something that is freely accessible to all or that concerns the general population or society as a whole. Instead, the concept is interpreted from a social-psychological perspective as a state of consciousness in which individuals are aware that their actions are “seen by all” or “heard by all,” requiring that they constantly monitor not only their own actions but also the reactions of others in their environment. Accordingly, Noelle-Neumann viewed public opinion as a form of social control that ultimately applies to everyone, regardless of social class, and that is apparent in many areas of life, ranging from controversial political issues to fashion, morals, and values. Such an understanding of public opinion differs markedly from the traditional conception, according to which most people’s opinions on public issues are influenced by rational debate among educated elites.

Origins of the theory

The theory of the spiral of silence arose from a surprising discovery in connection with election research conducted during the 1965 German federal election campaign. Months before election day in September 1965, Noelle-Neumann and her staff at the Allensbach Institute for Public Opinion Research launched a series of surveys designed to track the political opinions of the electorate throughout the campaign. From December 1964 to shortly before election day, survey findings on voters’ intentions remained practically unchanged. Month after month, the two major parties, the governing Christian Democratic Union–Christian Social Union (CDU-CSU) and the opposing Social Democratic Party of Germany (SDP), were in a dead heat, with about 45 percent of the population intending to vote for each party. Under such circumstances, it seemed impossible to predict which party was most likely to win the election.

In the final few weeks of the campaign, however, the situation suddenly changed, with survey findings showing a last-minute swing in favour of the CDU-CSU. The percentage of respondents who said that they intended to vote for the CDU-CSU suddenly climbed to almost 50 percent, while the share that intended to vote for the SDP dropped to less than 40 percent. In the end, the result of the election confirmed those findings: the CDU-CSU won with 48 percent of the vote, as against 39 percent for the SDP.

Interestingly, while voters’ intentions remained unchanged over the course of many months, their expectations regarding the outcome of the election shifted dramatically during the same period. In December 1964, the percentage of respondents who expected the SDP to win was about the same as the share who anticipated a CDU-CSU victory. But then the results began to change: the percentage of respondents who expected a CDU-CSU victory rose continuously, while the SDP lost ground. By as early as July 1965, the CDU-CSU was clearly in the lead regarding voters’ expectations, and by August, almost 50 percent expected that it would win. Late in the campaign the bandwagon effect came into play, as a sizeable number of former SDP supporters or undecided voters cast their ballots for the party they expected to be victorious.

How could party strength have remained constant for so long while expectations as to who would win changed so dramatically? Noelle-Neumann suspected that a visit by Queen Elizabeth II to Germany in May 1965, during which she was often accompanied by the Christian Democratic German chancellor, Ludwig Erhard, may have created an optimistic mood among supporters of the CDU, prompting them to publicly proclaim their political convictions. As a result, supporters of the SDP may have (wrongly) concluded that their opponents’ opinions were more popular than their own and that therefore the CDU would win. SDP supporters were accordingly discouraged from publicly articulating their own views, reinforcing the impression that the CDU was more popular and more likely to be victorious.

Key elements of the theory

According to the spiral of silence theory, most people have a natural—and mostly unconscious—fear of social isolation that prompts them to constantly monitor the behaviour of others for signs of approval or disapproval. People also issue their own “threats” of isolation—mostly unconsciously—through behaviour such as criticizing someone, turning away from someone, scowling at someone, laughing at someone, and so on. To avoid isolation, people tend to refrain from publicly stating their views on controversial matters when they perceive that doing so would attract criticism, scorn, laughter, or other signs of disapproval. Conversely, those who sense that their opinions will meet with approval tend to voice them fearlessly and at times vociferously. Indeed, speaking out in such a way tends to enhance the threat of isolation faced by supporters of the opposing position, reinforcing their sense of being alone. Thus a spiraling process begins, the dominant camp becoming ever louder and more self-confident while the other camp becomes increasingly silent.

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Importantly, the spiral of silence occurs only in connection with controversial issues that have a strong moral component. What triggers a person’s fear of isolation is the belief that others will consider him or her not merely mistaken but morally bad. Accordingly, issues that lack a moral component or on which there is general consensus leave no room for a spiral of silence.

As demonstrated by the 1965 German federal election and other examples, the actual popularity of an opinion does not necessarily determine whether it will eventually predominate over opposing views. An opinion can be dominant in public discourse even if a majority of the population actually disagrees with it, provided that most people (falsely) believe that the view is unpopular and refrain from expressing it for fear of being isolated.

Public opinion is limited by time and place. With few exceptions, a spiral of silence holds sway over only a single society (a nation or cultural group) and for only a limited period. When viewed in hindsight or from an outsider’s perspective, it is sometimes hard to comprehend the agitation and emotional fervour that can accompany a spiral of silence.

Thomas Petersen

public opinion, an aggregate of the individual views, attitudes, and beliefs about a particular topic, expressed by a significant proportion of a community. Some scholars treat the aggregate as a synthesis of the views of all or a certain segment of society; others regard it as a collection of many differing or opposing views. Writing in 1918, the American sociologist Charles Horton Cooley emphasized public opinion as a process of interaction and mutual influence rather than a state of broad agreement. The American political scientist V.O. Key defined public opinion in 1961 as “opinions held by private persons which governments find it prudent to heed.” Subsequent advances in statistical and demographic analysis led by the 1990s to an understanding of public opinion as the collective view of a defined population, such as a particular demographic or ethnic group.

The influence of public opinion is not restricted to politics and elections. It is a powerful force in many other spheres, such as culture, fashion, literature and the arts, consumer spending, and marketing and public relations.

Theoretical and practical conceptions

In his eponymous treatise on public opinion published in 1922, the American editorialist Walter Lippmann qualified his observation that democracies tend to make a mystery out of public opinion with the declaration that “there have been skilled organizers of opinion who understood the mystery well enough to create majorities on election day.” Although the reality of public opinion is now almost universally accepted, there is much variation in the way it is defined, reflecting in large measure the different perspectives from which scholars have approached the subject. Contrasting understandings of public opinion have taken shape over the centuries, especially as new methods of measuring public opinion have been applied to politics, commerce, religion, and social activism.

Political scientists and some historians have tended to emphasize the role of public opinion in government and politics, paying particular attention to its influence on the development of government policy. Indeed, some political scientists have regarded public opinion as equivalent to the national will. In such a limited sense, however, there can be only one public opinion on an issue at any given time.

Sociologists, in contrast, usually conceive of public opinion as a product of social interaction and communication. According to this view, there can be no public opinion on an issue unless members of the public communicate with each other. Even if their individual opinions are quite similar to begin with, their beliefs will not constitute a public opinion until they are conveyed to others in some form, whether through television, radio, e-mail, social media, print media, phone, or in-person conversation. Sociologists also point to the possibility of there being many different public opinions on a given issue at the same time. Although one body of opinion may dominate or reflect government policy, for example, this does not preclude the existence of other organized bodies of opinion on political topics. The sociological approach also recognizes the importance of public opinion in areas that have little or nothing to do with government. The very nature of public opinion, according to the American researcher Irving Crespi, is to be interactive, multidimensional, and continuously changing. Thus, fads and fashions are appropriate subject matter for students of public opinion, as are public attitudes toward celebrities or corporations.

Nearly all scholars of public opinion, regardless of the way they may define it, agree that, in order for a phenomenon to count as public opinion, at least four conditions must be satisfied: (1) there must be an issue, (2) there must be a significant number of individuals who express opinions on the issue, (3) at least some of these opinions must reflect some kind of a consensus, and (4) this consensus must directly or indirectly exert influence.

In contrast to scholars, those who aim to influence public opinion are less concerned with theoretical issues than with the practical problem of shaping the opinions of specified “publics,” such as employees, stockholders, neighbourhood associations, or any other group whose actions may affect the fortunes of a client or stakeholder. Politicians and publicists, for example, seek ways to influence voting and purchasing decisions, respectively—hence their wish to determine any attitudes and opinions that may affect the desired behaviour.

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It is often the case that opinions expressed in public differ from those expressed in private. Some views—even though widely shared—may not be expressed at all. Thus, in an authoritarian or totalitarian state, a great many people may be opposed to the government but may fear to express their attitudes even to their families and friends. In such cases, an antigovernment public opinion necessarily fails to develop.

Historical background

Antiquity

Although the term public opinion was not used until the 18th century, phenomena that closely resemble public opinion seem to have occurred in many historical epochs. The ancient histories of Babylonia and Assyria, for example, contain references to popular attitudes, including the legend of a caliph who would disguise himself and mingle with the people to hear what they said about his governance. The prophets of ancient Israel sometimes justified the policies of the government to the people and sometimes appealed to the people to oppose the government. In both cases, they were concerned with swaying the opinion of the crowd. And in the classical democracy of Athens, it was commonly observed that everything depended on the people, and the people were dependent on the word. Wealth, fame, and respect—all could be given or taken away by persuading the populace. By contrast Plato found little of value in public opinion, since he believed that society should be governed by philosopher-kings whose wisdom far exceeded the knowledge and intellectual capabilities of the general population. And while Aristotle stated that “he who loses the support of the people is a king no longer,” the public he had in mind was a very select group, being limited to free adult male citizens; in the Athens of his time, the voting population probably represented only 10 to 15 percent of the city’s population.